Workforce Development Professionals

NH Works
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Employer Resources

Dear WIA Workforce Professional:

The forms on this page are the OFFICIAL forms approved for use in your case management. Please do not use any other version of the form. This site will be updated as forms are updated and/or added.

Should you know of a form that has been updated, but is not on this site, please notify the webmaster at

Below the Assistance Handbook are the NH Works Guidance Letters issued by the Interagency Directors Group under the approval of the NH Works Operator Consortium.

For purposes of reference, the NH Works Manual for Newly Hired Staff and the WIA Youth Service Provider Handbook are also included on this page.

NH Works Manual
for Newly Hired Staff

Reference Materials
Confidentiality Form
Employment Security Directive 1500-1
Employment Security Directive 180-1
Employment Security Directive 2000-11
Employment Security Directive 2000-6
Employment Security Directive 2030-5
Employment Security Directive 2100-9
Employment Security Directive 400-8
Information Release Form

Grievance Policies

Instructions and Incident Report Form
Reporting Instances of Suspected Fraud Program Abuse and Criminal Conduct Policy
Grievance Policy Non Civil Rights
Grievance Attachments
Equal Opportunity

Assistance Handbook 2007

NH Works Guidance Letters

Introduction to the Guidance Letters
Memorandum of Understanding
The NH Works Operator Consortium
Interagency Directors Group
Professional Development Team
Protocol for Greeting NH Works Customers
Customer Satisfaction Survey
Customer Satisfaction Survey Form
Mystery Shopper
Lunch Hour Closings
Youth Vision
Partner Referal Form
Referal Form
Referal Form Feedback
Disability Program Navigators
Interagency Business Team



Office of Workforce Opportunity
NH Division of Economic Development
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America's Workforce Network